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Exchange Policy - How To Exchange An Item Return Policy - How To Return An Item |
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Need A Return/Exchange Form? Please Click here |
Return Policy | ||||
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Our returns policy is simple. Within 30 days of receipt of your order, you may return
any unused item in its original packaging for a refund. Used items, and any item that is not in its
original condition, is damaged, or is missing parts cannot be returned and will be returned to the sender at the sender's expense. Free Shipping is not Offered on Exchanges Defective items can be exchanged for the identical item only, a refund cannot be issued. In the event that the defective item has been discontinued the current version of that item will be substituted Some manufacturers require that their items be returned directly to them, please call us for details All Easton bats must be returned directly to Easton. Click Here for more on the Easton Return Policy. Any Easton bat returned to us will be sent back at the senders expense There is no warranty or guarantee on wooden bats Orders for Douglas Custom Pro (CP Series) shoulder pads cannot be altered or canceled once the order is placed. Orders for Douglas Custom Pro (CP Series) shoulder pads that are returned or exchanged are subject to a 20% re-stocking fee Football eye shields must be in the original package with all the original parts to be eligible for a refund or an exchange. Football eye shields that have been put on a helmet are considered used and are not returnable or exchangeable. Football eye shields that have any marks or scratches on them are not returnable or exchangeable and can only be returned to a customer at the customer's expense. Jerseys that have been personalized with lettering and or numbering are NOT returnable or exchangeable. Once an order for a custom jersey has been placed it order cannot be changed or canceled Custom orders are NOT returnable or exchangeable. Jerseys for players that have been traded are not returnable or exchangeable once that order has been shipped out
How to Return an ItemSimply indicate that you would like a refund for the item as well as the reason for your return. Please pack the package securely and for your protection, we recommend that you insure your return package and make sure you keep a copy of the package tracking number. Send the package to the following address:
Shipping Charge Refunds Please note that we can refund shipping costs only if the return or exchange is a result of our error. Exchange Policy | ||||
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Our free economy shipping on Under Armour products does not apply to exchanges. We cannot offer free shipping on any exchanges and if you attempt to return the item or items for a refund and then place a new order the shipping charges will be applied. Our exchange policy is simple. Within 30 days of your order, you may exchange any unused item in its original packaging. Used items and any item that is not in its original condition, is damaged, or is missing parts cannot be exchanged and will be returned to the sender at the sender's expense. Defective items can be exchanged for an identical item only, a refund cannot be issued In the event that the defective item has been discontinued the current version of that item will be substituted. Jerseys that have been personalized with lettering and or numbering are NOT returnable or exchangeable. Once the customization has begun on any jersey the order cannot be changed or canceled Custom orders are NOT returnable or exchangeable. Jerseys for players that have been traded are not returnable or exchangeable once that order has been shipped out Please note that we can process returns and exchanges only for items purchased from Sportsdepot.com. How to Exchange an ItemSimply indicate that you would like to make an exchange and indicate the item or size you would like to receive in the exchange. Please pack the item or items securely. For your protection, we recommend that you insure your package and make sure you keep a copy of the package tracking number. Send the package to the following address:
Exchanges are subject to the additional shipping charge required to ship the exchanged product. If you are shipping an item back to us for an exchange due to our error, you MUST use economy shipping. We cannot issue a credit for any other method of return shipping.
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